5 Reasons Why Outsourcing Your Design Overseas is a Bad Idea

For a lot of businesses today, the internet has become a contributing source of income for many entrepreneurs and startups. This is especially true for e-Commerce websites. A company’s business website can act as the sales force, storefront and customer support system. The need of having a physical store is becoming obsolete in the digital revolution.

creative entrepreneur taking a video call with client
Creative entrepreneur taking a video call with client.

Before you invest a lot of time and money into hiring a designer or developer, you should be ready to find someone that you can build a long-term relationship with. This is the type of person you would want to go have drinks with or spend time with outside of work. You can’t run all aspects of your business and that’s where a designer can really help advance your business. Which brings us to why it’s a terrible decision to outsource your design overseas.

Let’s take a look at our top five reasons why hiring an overseas developer or designer is a bad idea.

1. Cheaper Costs are Not Always Cheaper

The main reason that businesses fall victim to the pains of outsourcing are the so called ‘cheaper costs’ verses hiring someone locally. This is not always true, as quality matters just as much as the costs involved. If you aren’t worried about quality, then by all means, hire an overseas designer or developer.

Did you know that outsourced projects can be copied with some small changes and sold to one of your competitors? As a result you can have problems with licensing and copyright that isn’t easy to resolve when your designer or developer resides in a far-off country with different laws.

Believe it or not, we’ve heard every horror story that comes with working with designers and developers across the world. Most new clients that walk through our door have hired an overseas freelancer in the past with horrendous results. Most overseas freelancers are known to be unresponsive at critical times, lock clients out of websites, or demand more money at random times. Not saying this will happen to you, but it does happen a lot more than you’d think.

team meeting with an overseas designer
Team video meeting with an overseas designer.

2. Time Management

With the headache of cheaper costs, comes more issues such as wasted time. This is mainly due to the fact that the overseas designers are not experienced enough in their field or craft and don’t have the social background to fully understand the U.S. market. This causes micromanaging and excessive conference calls to get back on tract.

The fact is, a significant amount of time is wasted managing a project. The savings in cost must be compared against the time spent trying to lead the development of a project on the other side of the world. Communicating and relaying requirements can be a daunting task.

3. Quality Control

ven diagram of fast good and cheap
Venn Diagram of fast, good, and cheap and that it’s impossible to get all three in design.

Since you are looking for a cheaper designer, you have to quickly accept the standards of the work presented. A cheap website built overseas by programmers who don’t adhere to quality control standards can have repercussion. A website or system that is built on poor programming that doesn’t have structural integrity, is likely to eventually crash and may result in the loss of data or worst put a huge strain on your day to day business process.

The lack of quality control and poor standard of work. As mentioned earlier, the work done overseas may not always live up U.S. standards of quality. This can even result in financial loss since your competitor has a better web solution than you do, resulting in them taking a portion of your business.

Do you remember that old saying, “You get what you pay for?” Yeah that’s exactly how this works. If time is valuable to you, then you shouldn’t consider overseas work for your business.

4. Data Security is at Risk

The reason for this is that countries that do outsourced development work don’t have conditions in place that require a certain degree of integrity within the website, so they have no incentive to build websites that have clean code and are secure. The result of a website that has suddenly crashed can be more costly than having spent a little extra money to get the job done through a reputed developer.

If your website interacts with customer personal data and makes use of databases that handle sensitive information then outsourcing your development project can mean significant risks to data security and confidentiality. Unlike the U.S., most of countries that do outsourced development work don’t have strict data protection laws that are adhered to ours. Is it worth putting your business at risk?

freelance developer coding website
Freelance developer coding a website.

5. Customer Service and Ongoing Support

This is one of the major issues with outsourcing web development overseas. Getting in touch with someone once they’ve received payment for the project is next to impossible. If you face problems with your website or even want to make a small change, the hassle and stress of trying to get in touch with the original developers is crazy. They almost always disappear after the project making support for your website non-existent.

The reason for this is that countries that do outsourced development work don’t have conditions in place that require a certain degree of integrity within the website, so they have no incentive to build websites that have clean code and are secure. The result of a website that has suddenly crashed can be more costly than having spent a little extra money to get the job done through a reputed developer that provides reliable support.

If you’re fed up with overseas designers or are thinking about it, it’s time to give our team a call. We have a creative environment that will tackle all of your marketing and advertising needs at an affordable rate. Follow us on Instagram to stay up-to-date with our latest projects or send us an email to see how we can partner up to reach your marketing goals this year.

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